The default currency for our shop is in SGD. Do head over to the bottom of the page to set your preferred currency to shop in!
Are there any non-tracked mail for International Orders?
No, there will not be non-tracked mail for International Orders available! As Registered Mails are insured, the post office will be able to do a partial refund for lost packages. Also, if the package does take a long time to arrive due to delays, you will be able to track it to know exactly where the package is at. This will definitely help with international orders as there are definitely more cases of lost or delayed mails! Hope you understand!
Will the items be restocked?
Most items will not be restocked as I usually want to move on to a new series! It really depends on the series!
Can my order be cancelled?
I do not offer cancellations/refunds/exchanges. All orders made are final. If you have any issues, do send me an email directly!
Can I merge my orders?
Yes! You can merge your orders before they are packed and mailed. All you have to do is drop me an e-mail via contact with both of your order numbers and I will consolidate your order for you. Your second shipping will be refunded to you once the order has been merged.
How long will it take for orders to arrive?
Orders usually arrive in about 2 to 4 weeks depending on your location. Do note that this is just an estimation. For more information regarding shipping, do head over to the shipping and handling page!
There is a defect/mistake in my order, what do I do?
All items are checked before they are packed and shipped out. If items are damaged when received, they are most likely damaged during shipping and transactions! I do apologize in advance for any mistakes or defects in your orders! Do send me an e-mail via contact with your order number and photographs of the products received. I will be happy to offer you a refund for this matter.
Order has yet to arrive?
So sorry to hear that you package has yet to arrive! As shipping timings depend on your location and if there are any custom delays. Do note that it can take up to 3-4months for the package to arrive. If the package has not arrived after 3-4months, you may contact me via e-mail and I will do my best to help!
Are you accepting Commissions?
No, I do not accept commissions at the moment!
Why is there a price difference for Etsy & Shopify?
Etsy charges high amount of fees and cuts per item as compared to Shopify. So all items will be sold at a slightly higher price to cover the costs for the taxes and services.